Terms of Service

Last Updated: July 10, 2026

1. Acceptance of Terms

By downloading, accessing, or using the "Know Your Water & Motor" (KNWM) application, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Service

KNWM is a software-as-a-service platform that matches users with third-party technicians and water tanker operators, and provides automated, AI-assisted diagnostics for water motors. We are a software platform provider, not a water utility, plumbing agency, or mechanical repair company.

3. Subscriptions & Google Play Billing

Premium features (including priority dispatch, persistent telemetry logs, and AI diagnostics) require an active subscription. All subscription transactions are processed securely through Google Play Billing. You can manage or cancel auto-renewals at any time in your Google Play Store account settings.

4. Geolocation & User Conduct

You agree to provide highly accurate GPS coordinates to facilitate on-field servicing. Technicians and Tanker Drivers agree to use customer coordinates strictly to fulfill requested dispatches through the KNWM platform.

5. AI Diagnostics Disclaimer

The AI-assisted diagnostics are provided purely for informational and troubleshooting guidance. They are not a replacement for professional engineering reviews. QT Access, Inc. is not liable for any physical hardware damage, personal injury, or water access issues resulting from actions taken based on AI diagnostic suggestions.

6. Limitation of Liability

To the maximum extent permitted by law, QT Access, Inc. and its affiliates shall not be liable for any indirect, incidental, or physical property damages (including motor burnouts, pipeline leaks, or dry runs) resulting from app use or the conduct of independent third-party technicians and tanker operators booked through the platform.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law provisions.